Digital Skills: Enhance Your Work and Daily Productivity [Classroom Facilitated]
About this course
Course objectives
The ability to adapt to change is an essential skill in today’s fast-paced, ever-evolving retail landscape, where technological advancements, shifting consumer preferences, and market dynamics continually reshape the industry. This course is designed to empower retail professionals with the tools they need to confidently navigate workplace changes, embrace new processes, and drive innovation.Gain the skills to leverage digital tools that streamline workflows, enhance your daily tasks, and unlock innovative ways to that you can connect with customers effectively. Discover the latest in information and communication technology and tools that will help bridge physical and digital experiences, helping you to drive efficiency and customer satisfaction.This hands-on training will equip you with the knowledge and skills to adapt effectively and become a proactive, and valuable contributor to your organization’s digital transformation. Enroll now to position yourself as a valuable asset in the tech-driven retail landscape!
Course description
At the end of the course, learners will be able to:1. gain the ability to adapt to workplace changes confidently.2. increase efficiency in daily work tasks using digital tools.3. be aware of new customer service opportunities through technology. 4. apply service skills that are supported by tech and tools that will enhance customer engagement.