Workplace Communication: Effective Email Writing - Synchronous elearning
About this course
Course objectives
Learners will:• Plan and craft email content to convey their messages clearly and professionally so as to build positive collaborations with work and business stakeholders • Use appropriate grammar and formatting practices while demonstrating good information gathering and analysis for email content building • Apply the right tone and etiquette to make their emails more engaging, personal and relevant to work partners and customers for an enhanced email communication experience
Course description
This course will help learners to plan and craft email content that addresess their readers effectively while using good information gathering and analysis practices when writing the content. They will learn how to consistently craft clear, concise, and professional emails that grab attention, are easy to understand, and get responses to build positive collaborations with stakeholders. Learners will be able to write emails in reduced time to produce reader-centric correspondences for an enhanced email communication experience for work partners and customers by applying the right tone and email etiquette.