AI for Business Communication
About this course
Course description
In this newly developed short course, discover how Artificial Intelligence (AI) is transforming business communication while growing your own future ready digital skills. Businesses and professionals can leverage AI to enhance their business communication interactions to create hyper-personalised experiences. AI can also be a game-changer for improving overall user experience and engagement when communicating with your colleagues or marketing to customers. AI technology can also help assess your own ability to communicate ideas clearly and persuasively for your job role. This course aims to equip learners with multiple ways to improve content creation using generative AI like ChatGPT for everyday office tasks e.g. emailing to more time-consuming business communication tasks like creating personalised content for digital marketing. It will provide businesses with tools to start using AI for a range of business communication demands from internal corporate communication, product sales management to digital marketing.